If the automatic facial assessment fails when conducting a Pain assessment, a manual function is available to complete the pain cue “The Face”.

1. Tap Assess Pain button

2. When the error message appears, select Manual

3. The pain cue The Face will appear on the screen. You will need to check eight statements regarding the face of the person whose pain level you want to assess

4. Continue with the other pain cues as described in Conducting a Pain Assessment